You’ve just spent $500 on an e-course that you know will make a huge difference in your life or business. You’re so excited to dive in and get going! So you fire up the URL, plug in your brand new username and password, and up comes the landing page in all it’s glory.
Or… not. You don’t quite know what to click on. So many options… Hmm… Where do you go first? There are maybe 3 links that you think might all go to the first thing, but you’re not sure… So you reluctantly, hesitantly begin clicking. Once you find the way into the first lesson, though, where do you go next? What’s the path? When you click on “worksheet” you come to a dead end. Should you just hit “back” on your browser? But then that screws up your cached password. Oh rats. And how far into this course are you, really? This course is really confusing, you start to think.
There’s nothing more debilitating than course creators who find out it’s not their content or their approach that made their learners ditch their course – it was a hodge-podge, confusing interface.
If your learner can’t move through your course successfully, you have a usability problem.
If your learner can’t move through your course without struggle and frustration, you have a user experience problem.
Either way, Houston, you have a problem.
Don’t make your learners stumble over your interface when they’ve got enough going on just learning your content. Otherwise you drain their limited cognitive resources on unimportant things, leaving less for what really matters.
You likely won’t have this problem if you’re using a standard plug-n-play platform like a Thinkific or Teachable, but I do see people run into this when they host their platform on their WordPress site and don’t set it up properly.
Here are some tips to make sure you make your interface simple and effortlessly navigable for your learners:
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